Box office

Box office (taquilla) is the physical or digital point where tickets are sold, exchanged, and delivered. The modern box office synchronizes stock with online sales in real time, supports multiple payment methods, and operates offline if connectivity is lost. It typically integrates printers, QR readers, and cash drawer closing with shift-end balancing and reports. During high-demand events, it coordinates queues, access, and last-minute resolutions (upgrades, relocations). By combining box office and online channel, overselling is avoided, customer service is expedited, and revenue reconciliation per event is improved.