Introduction

Privacy and online security are fundamental aspects in the digital age. Just like cookies, which are small text files stored in the browser to remember preferences and improve user experience, it is important to understand how they work and how they are used in different contexts, such as online events and entertainment platforms. In this sense, it is crucial to know the functions of cookies and how they affect our online experience, whether browsing a web page or purchasing tickets for a concert.

PROBLEM

Limited capacity: every seat counts in events

Your 250-person venue needs to sell every seat or table to sustain programming. Until now, you've relied on door sales and lose 30% on no-shows. Better seat management can help maximize venue capacity.

Artists on percentage

The band collects based on the door; with a manual list, suspicions of "phantom" sales arise, so it's crucial to maintain sales transparency to prevent these situations.

Reservations via WhatsApp → confusion due to cookies

Half of the tables are reserved via messages; when the customer arrives, someone else already occupies that spot. An efficient reservation system can prevent confusion and improve customer experience.

Daytime courses & rehearsals

During the day, you rent the room to musicians or hold workshops; managing payments and schedules in another system takes away visibility.

Poorly audited merchandise and bar

T-shirts and beers are sold for cash; reconciling stock at 3 a.m. is torture. Improved inventory management can facilitate stock reconciliation and enhance operational efficiency.

SOLUTION

Fanz is an event management platform that integrates ticketing, bar, merch, and share with artists.

1. 3D table map + standing tickets

• The audience chooses a table or row in front of the stage; upsell → "Upgrade to VIP table".

• Deposit of 30% blocks reservation; no-shows decrease by 80%.
  
  
  

2. Live "Door Share" Dashboard

• Artist sees sales and automatic split; total transparency = healthy relationship.
  
  
  

3. Bar & merch complements

• Customer tops up wallet; QR on bracelet or mobile.

• Hourly report: stock, cocktail rotation, and average margin.
  
  
  

4. Single agenda

• Night shows + daytime room rental in one calendar; prevents overlaps.
  
  
  

5. Marketing

• Segment fans by musical genre and sell monthly pass "3 shows for $X".

• Referral program: bring a friend, both get free pints.
  
  
  

6. Roles and permissions

• Bartender only sees bar; technician sees rider; manager supervises everything.
  
  
  

7. Express cash closing

• Totals for bar, merch, and door in PDF before turning off the lights.

SUCCESS STORY — Marshall Music Club

Marshall Music Club reduced no-shows to 4%, doubled merch sales, and increased net band income by 18% with Fanz.

CTA

Do you want every table sold and happy artists?
Book your 15 min demo and launch your boutique ticketing system.

Events

Online events, such as concerts and shows, offer a unique and exciting experience for viewers. Like cookies, which are used to enhance user experience, online events seek to provide a memorable and fun experience. With the help of tracking and analysis tools like cookies, event organizers can better understand viewer preferences and offer a personalized and engaging experience. Moreover, cookies can help improve security and privacy in online events by allowing user authentication and authorization.

Spectator experience

The spectator experience is fundamental in any online event. Like a cookie used to remember user preferences, an online event must be designed to provide a unique and memorable experience. With the help of advanced technologies like virtual reality and augmented reality, online events can offer an immersive and exciting experience for viewers. Additionally, cookies can help enhance spectator experience by allowing content personalization and recommendations based on their preferences and interests. In a word, spectator experience is what makes an online event truly special and memorable, and cookies can play an important role in creating that experience. A good spectator experience can lead to greater satisfaction and loyalty, which in turn can generate more functions and opportunities for event organizers.