Overview
This Privacy Policy describes how Fanz, Inc. (“we”, “us”, “our”) collects, uses, and protects Personal Data when you access fanz.com.ar or use any of our ticketing services. By browsing the site and/or using our services, you agree to the collection and processing of data in accordance with the following terms.
Section 1 - Types of Data Collected
We collect:
Data provided by the user: name, email address, password, country, state/province, and city.
Data collected automatically: cookies, IP address, browser type and version, device, session statistics, approximate geolocation (city latitude/longitude).
All requested data is mandatory unless indicated otherwise. Refusal to provide them may prevent the correct provision of the service.
Section 2 - Purpose and Legal Basis of Processing
We use your data to:
Provide, maintain, and improve the ticketing platform.
Authenticate your account and prevent fraud.
Perform internal analytics and usage metrics.
Fulfill tax and regulatory obligations.
Send commercial communications when you have given your consent.
The legal basis may be consent, the performance of a contract, compliance with legal obligations, or Fanz's legitimate interest.
Section 3 - Cookies and Similar Technologies
Fanz uses its own and third-party cookies to remember preferences, measure site performance, and deliver personalized content. You can block them in your browser, but certain functions may be affected.
Section 4 - User Rights
You can request at any time:
Access to your data.
Rectification or update.
Deletion (“right to be forgotten”).
Restriction or objection to processing.
Portability to another controller.
Withdrawal of consent.
Lodge a complaint with the competent supervisory authority.
Section 5 - How to Exercise Your Rights
Send an email to info@fanz.com.ar with the subject “Data Protection”. We will respond at no cost within a maximum period of 30 days.
Section 6 - International Transfers
We may process information on servers located outside your country. We guarantee adequate levels of protection through standard contractual clauses or other mechanisms recognized by applicable law.
Section 7 - Information Security
We apply AES-256 encryption, access controls, and continuous monitoring to protect your data against loss, misuse, or unauthorized access. In the event of a security breach, we will notify you within legal timeframes.
Section 8 - Data Retention
We retain information while there is a contractual relationship or as necessary for the described purposes or for the period required by law. Then we anonymize or securely delete it.
Section 9 - Changes to the Privacy Policy
We reserve the right to modify this policy at any time by posting the updated version on this page. Continued use of the site after such changes implies your acceptance.
Section 10 - Contact Information
Questions or requests about this Privacy Policy: juli@fanz.com.ar